Paste the text, the email, or just the link. Rowan reads it and tells you, in plain English, what it sees and what to do next.
You don’t have to be sure before you ask. Not being sure is the whole reason to.
Pasting is live — that’s the box above. The other two aren’t switched on, so there is deliberately no address and no number on this page to save. We’d rather say “not yet” than hand you a mailbox that never answers.
Copy the message into the box above and tap Check it. The answer comes back on this page — nothing to install, nothing to sign into.
Send a suspicious email on to Rowan and get the answer back as a reply, in the thread it arrived in. The mailbox isn’t open yet.
Forward the message from the phone it landed on, and get the answer back in the same thread. The number isn’t live yet.
There’s nothing to sign into, and Rowan doesn’t keep the message you paste. Read the answer and close the tab.
You get the specific things that set it off — the hurry, the way it wants to be paid, a link that isn’t the company it claims to be.
Rowan can read one wrong. If a message still bothers you after a calm answer, go with that — call the company back on a number you already had.
What we hold, and for how long, is written out in the Privacy Policy.
The messages you never see are the ones that worry us. Rowan watches an aging parent’s accounts for the patterns that drain a life’s savings, and tells the person who’d want to know — read-only, and nothing for her to install.